Frequently Asked Questions

Do you have questions regarding the use or operation of the Priva hard and software? On this page we have selected and categorized the most frequently asked questions, and there is a big chance that with a few mouse clicks you will find the answer to your question(s) on these pages. If you cannot find the answer to your question, don't hesitate to contact us directly.

Our expert colleague's can be reached, between 09:00 and 18:00 every day, under number +86 10 6494 0280

For less urgent questions, you may contact us by e-mail, and you will be contacted by us or receive an answer within 5 working days.