Priva provide technical advice, regular training and after sales support to our dealers. Adequate spare parts are available in stock in case of urgent need for replacement. We can also send our technical specialists to our customers’ site, to solve urgent issues or to advise and provide maintenance based on a service agreement.
A Priva service engineer can access our customers' system via an online connection to help answer any questions, or to quickly reach an accurate diagnosis of a problem. The advisor is often able to solve the problem straight away. This way, you can quickly go back to work. That’s service at its best!